vIDix Support

VIDIX serves K-12 Education, Warehouse & Storage Facilities, Apartment & Multi-Family Units, Commercial & Office Buildings, and Corporate & Business Offices, Healthcare, among many others.

You can find resources and support from the highly skilled Global Support team by visiting our Support page.

Instantly lock all doors and control who can enter, or shut everyone out completely. When it’s time to lift the lockdown, you can reopen doors one by one or all at once, making it easy for authorities to clear the building safely.

VIDIX offers technologies such as access control, video security, alarm systems, lockdown systems, visitor management, and critical communication to protect against physical security breaches. VIDIX Control is an all-in-one security platform that helps manage access with features like biometric recognition, mobile credentials, and wireless locks, while also offering video monitoring and mass notifications

To establish effective visitor management, you should capture detailed visitor information, customize data collection, pre-register visitors, and create watch lists. Additional measures include capturing visitor information such as photos, biometrics, signatures, and fingerprints, along with scanning credentials, requiring electronic signatures for documents, and analyzing visitor activity. Utilizing self-expiring badges, tablets for sign-in, scanners for driver’s licenses, and printers can streamline the process, all facilitated through systems like VIDIX INFO, which integrates with facility access control.