Case Study

Case Study: How a Leading Food Manufacturer Achieved National Security Visibility and Single-Badge Access

Learn how partnering with VIDIX Control helped a large manufacturer upgrade its security with a scalable system that supports both enterprise-level changes and site-specific adjustments.

Amanda Lakanen
White industrial building that uses cloud-based access control

For large businesses with locations nationwide, cloud-based security solutions are essential for enterprise-wide security visibility. As companies grow, however, many end up with a patchwork of legacy systems that don’t communicate.

While those systems may provide adequate security at individual locations, executives often lack a comprehensive view across the organization. Staff who travel between facilities may also need separate credentials for each site.

Here’s how VIDIX Control helped a national food manufacturer unify security across facilities that had outgrown its fragmented approach.

The Challenge: Fragmented Security Systems with Multiple Badges

One of the largest food manufacturers in the United States came to VIDIX with a highly disconnected security infrastructure that needed upgrading. With multiple locations and no central security platform, key challenges included:

  • Operational silos: Facilities relied on a mix of manual lock-and-key systems, clipboards, and disconnected digital tools for facility access.
  • Executive inefficiencies: High-level executives were forced to carry multiple badges to access different sites nationwide. The possibility of a lost badge presented a significant security risk.
  • Limited visibility: The lack of a centralized platform made it nearly impossible to run enterprise-wide reports, track facility occupancy, or gain real-time security insights.

Core Objective: Creating Centralized Access Control

To close security gaps and provide actionable insights, the company needed a cloud-based enterprise security solution that would bring everything together.

The system needed to:

  • Consolidate multiple security badges into a single credential per employee, with the appropriate level of access at facilities nationwide.
  • Empower the security team with a user-friendly interface that would let them remotely modify profiles and access rights in real time.
  • Reduce reliance on disconnected on-site servers that required regular maintenance and updates.

The Solution: Unifying a Complex Security System with VIDIX Control

By partnering with VIDIX Control, the company gained several critical capabilities not available in its previous systems.

  • Granular “Door Groups.” Administrators can now grant access based on an employee’s level of authority. High-security areas with strict regulatory requirements can be restricted to managers, while hourly employees can access general production zones.
  • Life-Safety Lockouts: In the event of an emergency, administrators can quickly secure designated access points based on the facility’s response plan while maintaining compliant egress.
  • Flexible Access Scheduling: Administrators can set schedules to temporarily lock or unlock locations based on the time of day, season, or event schedule, such as holiday hours.

Beyond Security: Software Integrations for Better Visibility

Integrating VIDIX data with Microsoft Power BI made the system an even more powerful tool. This allows administrators to:

  • Get real-time visibility into staffing and resource distribution.
  • Understand who is where during projects or operational issues.
  • Run reports to monitor facility usage and determine office space needs.

Ensuring Success with Phased Implementation

To ensure operational success, the system was implemented in phases based on facility needs and priorities. VIDIX planned the rollout strategically to make sure users were supported at every step.

  • VIDIX assigned a dedicated implementation lead who developed a deep understanding of the company’s structure, resources, and workflows.
  • To manage the national scale, VIDIX made introductory calls to each location to identify unique site needs and scope the security requirements.
  • For installation, detailed wiring diagrams and precise instructions made it easy for local teams or contractors to set up control panels and readers.
  • Milestone tracking ensured that components were shipped, installed, and configured so systems could go live on schedule.
  • Users were able to adopt the system quickly, thanks to training sessions and customized information packets with step-by-step screenshots for each location’s specific system configuration.

Key Success Factors

With complex security needs, the manufacturer needed more than a provider with the right specifications. It also needed a strong vendor relationship.

Partnering with VIDIX Control allowed the company to upgrade its security with a scalable, cloud-based ecosystem that supports both enterprise-level changes and site-specific adjustments. As a result, the manufacturer gained centralized visibility across facilities, simplified credential management, and created a more scalable foundation for enterprise-wide security operations.

Want to see how VIDIX Control can help your facility? Schedule a consultation with our security specialists to get started.

Amanda is a Product Advocate at Ban-Koe Companies, helping organizations get the most from the VIDIX platform. She translates customer needs into practical product guidance, training, and blog content. Her focus is simplifying everyday workflows so teams can spend less time troubleshooting and more time getting work done.

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