Access Control, Building Security

How to Manage Facility Security from Your Pocket with VIDIX Control

Modernize healthcare facility management with VIDIX Control. Replace physical badges with secure mobile credentials, real-time alerts, and visitor management.

Amanda Lakanen

Empowering Healthcare Security with Mobile Solutions from VIDIX

In modern healthcare, the challenge of employee badging extends far beyond simple identification; it is the linchpin of patient safety and operational integrity. Traditional physical badges are frequently lost, shared, or cloned, creating significant vulnerabilities in high-stakes environments.

In senior living and memory care facilities, the stakes are even higher, as secure door access is critical to preventing resident elopement while ensuring staff can move fluidly during emergencies.  Strict regulation of pharmaceuticals requires ironclad locking mechanisms that track every entry, ensuring that sensitive medications remain accessible only to authorized personnel at the right time.

The reality is that security team cannot be tied to a desk. Whether navigating a critical crisis or managing routine operations, personnel rarely have the luxury of remaining stationary in a central command center. Industry data suggests that mobile-enabled security teams can reduce emergency response times by up to 30%, a margin that is often the difference between a contained incident and a catastrophic event.

VIDIX Control

VIDIX Control serves as the primary mobile interface solution for healthcare facilities, specifically designed for security administrators and facility managers. By removing the traditional dependency on the physical control room, VIDIX Control provides the agility required to manage hardware alerts and address emergencies immediately in different types of healthcare facilities.

VIDIX Control Supports Mobile Real-Time Situational Awareness and Control

The  VIDIX Control App connects directly to your facility’s ecosystem and replaces guesswork with instant visibility.

  • Visual Status: View color-coded status updates for all system components. Know instantly when systems are “Normal,” if doors are unlocked, or when an alarm has been triggered.
  • Remote Door Control: Did a vendor arrive early? Momentarily unlock, lock, or schedule a group of doors directly from your phone.
  • Emergency Lockdown: When seconds matter, initiate a facility-wide lockdown with one tap. VIDIX offers three selectable response levels: Schedule Removal, Management Override, or Complete Lockout.

Upgrade Security with Mobile Credentials

Physical keys and plastic cards are easily lost, shared, or cloned.  Mobile Credentials modernize your access control while improving overall security.

  • Phone as a Key: With the VIDIX Go app, employees can use their smartphones to access doors. The app supports “Favorites” lists and allows for one-tap entry.
  • Advanced Security: Leveraging HID Mobile Access® powered by Seos®, these credentials offer robust encryption.
  • Universal Compatibility: Readers like the AXX-S40K and Signo™ are mobile-ready by default, supporting both Apple’s Enhanced Contactless Polling (ECP) and Android devices.

 

Senior Living Facility

The Best Visitor Management System for Healthcare 

Traditional onboarding often creates bottlenecks at the front desk. VIDIX transforms your process into a flexible, mobile visitor management system that handles guests, contractors, and new hires efficiently.

  • Mobile Enrollment: Forget the long lines at the security office. The VIDIX  allows you to capture high-quality photos, enter personal details, and print IDs from anywhere on campus.
  • Digital Badging: With the VIDIX Soft ID App, you can issue a temporary or permanent Photo ID badge directly to a user’s phone via text or email. This eliminates the cost of printer supplies and allows for instant revocation if a visitor’s status changes.

VIDIX Building Security Map

Visitor Management and Access Control on the Fly

Managing who is in your building shouldn’t be a static process. Visitor Management becomes dynamic when you can control access permissions in real-time.

  • Granular Permissions: Grant access only where it’s needed. Give a maintenance contractor access to the boiler room for two hours without granting them access to the server room.
  • Instant Revocation: Handling a termination or an expired visitor pass? Deactivate their credential immediately from the app to prevent unauthorized re-entry.
  • Mass Notification: In the event of an emergency, trigger overhead pages and alerts to all staff and visitors instantly.

Take Control of Your Facility Today

You don’t need to replace your current hardware to go mobile. The VIDIX suite integrates with your existing system and works seamlessly on iOS and Android.

Security shouldn’t stop when you step away from your desk.  Contact us to learn how VIDIX Control improves patient and employee satisfaction and safety

Amanda is a Product Advocate at Ban-Koe Companies, helping organizations get the most from the VIDIX platform. She translates customer needs into practical product guidance, training, and blog content. Her focus is simplifying everyday workflows so teams can spend less time troubleshooting and more time getting work done.

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